Frequently Asked Questions
Everything you need to know about Duo AI Vision EA.
Pre-Purchase & Capabilities
Do I need coding experience to use the Prompt-to-Trade feature?
Absolutely not. You simply type your strategy instructions in plain English (e.g., 'Buy when RSI is below 30 and price touches the 200 EMA'). Our AI Dual-Review System (AI-1 Analyst and AI-2 Risk Manager) will continuously analyze the live charts and apply these rules to identify precise entries. Zero MQL5 knowledge required.
Is this a Martingale or Grid system?
No. Duo AI Vision strictly relies on precise market structure entries via our Vision Neural Network. Every trade has a defined Stop Loss and Take Profit. We completely avoid account-blowing Martingale or Grid averaging strategies.
Can this EA really pass Prop Firm Challenges (like FTMO/FundedNext)?
Yes. Our Trade Manager is purpose-built for prop firm environments. It actively monitors your daily maximum drawdown and overall equity, mathematically capping your risk so you never breach firm margin rules.
Does the system offer protection against news events and bad trading hours?
Yes! The EA is fully equipped with dynamic defense mechanisms. It features a News Filter to pause trading around high-impact economic events, a Session Marker to guarantee trades only open during high-liquidity windows (e.g., London and New York), and a Friday Close-All safeguard to prevent weekend gap risks.
Installation & Setup
How do I install the EA? Is it complicated?
Installation is incredibly simple. Upon checkout, you will instantly receive an email containing the EA files and a comprehensive, step-by-step PDF installation guide with screenshots. It takes less than 5 minutes to get it running on your MT5 chart.
Which brokers and account types are compatible?
Duo AI Vision operates seamlessly with any MT5 broker globally. For optimal AI execution speed, we highly recommend using brokers offering raw spreads and fast execution (ECN/RAW accounts).
What is the minimum deposit required to start?
The minimum recommended deposit is $500 USD for micro lot trading (0.01 lots). Our AI's dynamic scaling system will automatically calibrate the exact position size based on your real-time equity curve so you don't have to.
Licensing & Billing
Does the subscription fee cover the AI API costs?
No. The subscription covers the Duo AI Vision EA software license. You will need to provide your own third-party API key (e.g., OpenAI, DeepSeek, Anthropic) in the EA parameters. You are responsible for any inference usage fees billed by your chosen AI provider (which typically amounts to just pennies per day).
How does the 7-Day Free Trial work?
Our Starter tier comes with a 100% risk-free 7-day trial. You can test the software on your live or demo account for an entire week. If you decide to cancel before the 7th day, your card will not be charged a single penny.
How does the license binding work?
When you attach the EA to a chart and enter your unique key, it automatically binds to your MT5 account number. You can easily unbind or change your MT5 account number anytime by emailing our support team.
Can I upgrade from a monthly subscription to an Unlimited license later?
Yes, we highly encourage it! If you love the results, you can contact our billing support at any time for a pro-rated upgrade to the Unlimited tier, saving you significant money in the long run.
Still have questions?
Our support team is ready to help you get the most out of Duo AI Vision.
Contact Support