Terms of Service

1. Acceptance of Terms

By purchasing, downloading, installing, or subscribing to the Duo AI Vision Expert Advisor ("EA", "Software", "Product"), you ("User", "Customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree to every clause outlined below, you must immediately halt the use of the Software.

2. License Grant & Account Binding

Upon active payment of your subscription or unlimited tier, you are granted a non-exclusive, non-transferable, revocable license to use the Software on the MetaTrader 5 (MT5) platform. Account limits dynamically adjust based on your selected tier:

• Starter: Up to 1 MT5 account limit
• Advanced: Up to 2 MT5 accounts limit
• Pro: Up to 3 MT5 accounts limit
• Unlimited: Up to 5 MT5 accounts limit

The system binds to your live or demo MT5 account number autonomously via our cloud API upon initialization. Reallocation of licenses due to blown accounts or changing brokers can be requested via our support desk subject to fair use limits.

3. Subscriptions, Trials, and Automatic Renewals

Duo AI Vision operates primarily on a recurring Software-as-a-Service model.

3.1. Free Trial: The Starter tier may include a 7-day risk-free trial. You must provide a valid payment method. If you do not actively cancel your subscription BEFORE the 7-day period concludes, your designated payment method will be charged the standard monthly rate automatically.

3.2. Automatic Renewals: All non-unlimited subscriptions (Starter, Advanced, Pro) will AUTOMATICALLY RENEW at the end of their respective billing cycles (monthly, semi-annually, annually) until explicitly canceled.

3.3. Cancellation Policy: You may cancel the renewal of your subscription at any time by contacting our support or using the Stripe customer dashboard. Cancellation simply halts the next billing charge; you will retain system access until the end of your currently paid billing epoch.

4. Prohibited Activities & Fair Use

You strictly agree NOT to:

• Reverse engineer, decompile, trace, or attempt to derive the underlying mathematical neural code of the Software.
• Redistribute, resell, sublicense, rent, or attempt to utilize the EA on accounts beyond your purchased threshold through DLL circumvention.
• Attempt to stress-test or inject malicious data payloads into our remote verification servers via the WebRequest feature.
• Share your discrete license hash on public forums.

Any detection of unauthorized decompilation attempts sends an instantaneous ping to our backend, causing permanent and irreversible revocation of your license key across all platforms, void of any refund eligibility.

5. Trading Risk Disclaimer

Commodity Futures Trading Commission (CFTC) / National Futures Association (NFA) required disclosures:

Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you.

The Software operates purely as a mathematical modeling tool utilizing lagging and pseudo-predictive inputs to assist in execution. It does NOT guarantee profits, nor does it eliminate the risk of total financial drawdown. Past performance, backtesting, or forward testing is not indicative of future results. You are solely responsible for your capital.

Duo AI Vision and its developers shall explicitly not be held liable for any direct, indirect, incidental, or catastrophic financial damages arising from the use or inability to use the Software.

6. Third-Party AI API Liability

The Software functions by interfacing with third-party Artificial Intelligence providers (such as OpenAI, Anthropic, or DeepSeek) via an API key. You are exclusively responsible for obtaining, funding, and maintaining your own API key. Duo AI Vision does not cover your API inference costs. Furthermore, we are not liable for any trading losses or missed opportunities resulting from third-party API downtime, rate limits, account bans, or deprecation of language models.

7. Server & Low-Latency Connectivity

The EA mandates active server-side authentication. While we utilize AWS and Supabase edges to ensure 99.9% uptime, we are completely absolved of liability for trading misfires or missed entries resulting from server outages, regional ISP blockages (e.g., firewall issues), or MetaQuotes updates breaking backward compatibility. A 24-hour offline token cache exists uniquely to shield against sporadic authentication drops.

8. Updates and Modifications

We perpetually train new iterations of the AI models. We reserve the uninhibited right to deprecate legacy versions. Mandatory updates will be enforced to maintain edge parity with evolving market liquidity. Using outdated versions after deprecation notices assumes full liability for erratic trade execution.

9. Termination

We reserve the right to suspend or terminate your license immediately and without notice if you breach any of these Terms. Upon termination, the EA will electronically detach from your MT5 charts, and all data pertaining to your key will be scrubbed.

10. Governing Law

These Terms shall be governed by and construed strictly in accordance with the laws of Hong Kong SAR, without regard to conflict of law principles. Any corporate disputes regarding liability shall be subject to exclusive mediation within the administrative borders of Hong Kong SAR.

11. Contact

For questions regarding software operation, billing, or these Terms, reach out formally: support@duoai-vision-ea.com